SMG Business Management System
Total Australia Enterprises Pty Ltd (T/A Strata Maintenance Group) employs people that operate with a culture that demands high standards of safety, quality and compliance. This is supported by using SMG-BMS which is a series of streamlined operating process transformed by the hands-on experience of each senior management.
Systematic Management Approach
SMG (TAE) fully understands that the company is characterized by its people : honest, professional and hardworking. Working together, SMG (TAE) team members have formed a collaborative relationship with customers and sub-contractors.
SMG (TAE) utilises appropriately qualified and experienced people who are disciplined, competent and safety conscious.
With years of experience, the senior management of SMG (TAE) has developed a knowledge-based business management system (SMG-BMS) compliant with ISO-9001 (quality management standard), ISO-14001 (environmental management standard) and AS/NZS-4801 (WHS management standard).
SMG (TAE) understands customers??issues, and delivers value-based saving to the customers.
SMG-BMS ensures that that all skills, resources and activities are planned and coordinated to keep SMG (TAE) is promise at high standard, on time, within budget.
Exercising 'be flexible in requirements and adaptable to changes' approach, SMG (TAE) has built a reputation for delivering an affordable, but quality service to its customers. Operating multi-sites, it still retains the ability to meet the needs of each customer giving the personal touch for which SMG (TAE) is renowned for.